Help & how-to

Getting started

Download and install

Nidanix is a mobile app for iPhone and Android, and there is no browser version. The App Store and Google Play listings are not published yet — the install links appear on our Download page the day they go live. Once you have the app, open it and you'll be welcomed straight into setup. You'll need an active connection to create your account and run AI symptom checks.

Create your account

Setting up takes just a moment. Continue with your Google account, with Apple on an iPhone, or with an email address and a password. For email, we send a 6-digit verification code to that address — type it into the app to confirm it's really you. Your account is how we keep your checks and consults together, so use an address you will always be able to reach.

Didn't get your code?

Verification emails usually arrive within a minute. If yours hasn't shown up, check your spam or promotions folder and make sure the address you entered is correct. You can tap "Resend code" to get a fresh one. Google and Apple sign-in don't need a code at all.

Choose your language

The Nidanix app speaks English, Hindi and Urdu, so you can use it in the one you're most comfortable with. The app automatically detects your phone's language during setup and matches it where possible. You can change your language any time by going to Profile, then Language, and picking from the list. Your choice applies across the whole app, including your symptom checks and results.

Build your health profile

Next, add a few basic details: your name, date of birth, and sex. These aren't just for show. Your age and sex help Nidanix tailor your symptom check and recognize warning signs more accurately, so the guidance you get fits you rather than a generic profile. The more accurate these details are, the safer and more personalized your results will be.

Accept consent and get started

Before your first check, you'll review and accept a short consent step. It explains the most important thing to understand: Nidanix offers guidance, not a diagnosis, and it doesn't replace a doctor. In an emergency, always contact your local emergency services right away. Once you've accepted, you're all set — head to your first symptom check and start by describing how you're feeling in your own words.

Feel better about feeling unwell.

Free to start, no card required. The iOS and Android apps are not published yet.

See launch status