プライバシーポリシー
収集する情報
Nidanix collects only what's needed to provide the service: your account details (name, mobile number, email), the symptoms, answers and media you submit, the triage results and doctor consultations you create, and basic device and usage data to keep the app secure and working. We do not sell your data or use your health information for advertising.
情報の利用方法
Your information is used to run the AI triage, connect you with a verified registered medical practitioner, keep your health records, provide support, and meet legal and safety obligations. Payment details are processed by our payment gateway (Razorpay) and its partner banks — Nidanix never stores your full card or bank credentials.
保護の方法
健康データは通信時につねに暗号化されます。保存時には、ファイル・メディア・処方箋は暗号化して保管され、バックアップは当社のシステムを離れる前に暗号化され、アプリは端末に保持する内容を暗号化します。主データベースの保存時暗号化は現在対応を進めています。アクセスは役割ごとに制限され、記録され、診療の提供と改善のみに限定されます。記録はサービスと適用法に必要な期間だけ保持し、その後は削除または匿名化します。
Your rights & controls
アプリ内からいつでも、記録の閲覧とエクスポート、情報の訂正、同意の撤回、アカウント全体の削除ができます。削除には30日間の猶予期間があり、その間に考えを変えることができます。また、個別のチェックやアカウントの削除を書面でご依頼いただくこともできます。確認済みのご依頼には、法律で定められた期限内に対応します。
Sharing & third parties
We share information only to deliver the service — with the consulting doctor you choose, with processors such as our payment gateway, cloud hosting and communications providers under contract, and where required by law. Consent-based health-record exchange with any third party happens only with your explicit consent.
Compliance & grievances
We follow applicable data-protection law, including India's Digital Personal Data Protection Act, 2023. For any privacy question or grievance, contact support@nidanix.com. You must be 18 or older to create a Nidanix account; a parent or guardian can add a child as a family member under their own account and is responsible for the information shared about them.
会社情報
This service is operated by NIDANIX HEALTHTECH (OPC) PRIVATE LIMITED (CIN U62099BR2026OPC087013), a company incorporated in India under the Companies Act, 2013. Registered office: Momin Manjil, Faridabad, Purani Arwal, Nr UCO Bank, Arwal, Arwal, Arwal - 804401, Bihar, India. Contact: support@nidanix.com · +91 6201941442.